Información acerca de suelos laminados Kronotex

Warranty conditions (valid only for Glamour - products)

In addition to the unrestricted statutory warranty conditions, Kronotex GmbH & Co. KG grants buyers of laminate flooring a warranty according to the following conditions, valid for 8 years from the date of purchase on the abrasion resistance of the laminate surface when the flooring is used solely for private purposes:

Warranty requirements

The laminate flooring must be checked for existing defects before and during installation. Laminate flooring which has been installed in spite of visible defects is excluded from the warranty. The laminate flooring must be professionally installed in accordance with the instructions in dry rooms and in line with the relevant wear-and-tear category. Laminate flooring installed in wet rooms is excluded from the warranty. Abrasion points on laminate flooring must be clearly recognisable over a surface of at least 1 cm2; in particular, the decor layer must be fully worn away. Abrasion points at the edges of elements and caused by extraordinary and improper wear and tear, especially if caused mechanically, are excluded from the warranty. In order for the warranty to remain valid, the laminate flooring must be regularly cleaned and maintained in accordance with the care instructions. Any warranty claims must be submitted to the retailer within 30 days of discovery of the abrasion along with the original invoice. Kronotex GmbH & Co. KG reserves the right to inspect the flooring concerned on site to check warranty claims. Signs of wear and tear resulting from normal use are excluded from the warranty.

Warranty services

In the event of approved warranty claims, Kronotex GmbH & Co. KG replaces the damaged elements. If the Kronotex laminate flooring concerned is no longer available, the buyer may choose a replacement of equivalent quality from the current range of Kronotex GmbH & Co. KG. Since an annual loss of value of Kronotex laminate flooring of 10% may be assumed based on normal wear and tear, the supply of a replacement by Kronotex GmbH & Co. KG will depend on the equivalent additional payment being made by the customer. Any liability for additional damage is excluded, especially consequential damage such as costs incurred by the installation, removal and transport of damaged Kronotex laminate flooring.

Este artículo ya ha sido 11095 visto veces.